It goes without saying that we'd never do anything untoward with your personal data ("personal information").
This privacy policy tells you what we do with your information, what rights you have with regards to it, and anything else we think you should know.
Information we collect: We collect personal information when you make a reservation or a payment, when you buy or redeem vouchers, and when you get in touch with the reservations and feedback team.
How we use your information: We may use this information to respond to and fulfil your requests, manage and promote our restaurants, comply with applicable law, and as otherwise permitted by applicable law.
How we share your information: We may share your information with our suppliers to provide reservation, wi-fi and payment services, or as otherwise permitted by applicable law.
What cookies we use: We may use cookies (and other technology) to improve the performance of our website and to personalise your experience.
How long we hold information: We may hold your information for 24 months for the marketing purpose.
International transfers: We may need to transfer your information outside of your home country. To protect your information, any such international transfers will be made in accordance with applicable law.
Call monitoring: We record and monitor telephone calls to help us improve our service and train our team.
Third party links: Our website may contain links to other sites and platforms (such as our reservations provider) which are not owned or managed by us, and which have their own privacy policies.
Your rights: You have the right to opt-out of receiving marketing communications, to receive a copy of the data we hold, and to update your personal data.
Changes to this policy: We will let you know about any material changes to this policy via an update on our website, and as otherwise required by applicable law.
This policy describes the processing of your personal data in relation to your use of this website by Punjabi Village Ltd ("we", "us" or "our"), as the owner and operator of this website. It also applies to any personal information we collect when you visit our offices or otherwise interact with us. Our office is located at 282 Plumstead High Street, Plumstead, London, SE18 1JT.
For the purposes of applicable data protection law (including the General Data Protection Regulation 2016/679 (the "GDPR")), we are a 'data controller' of your personal data ("your information").
Where applicable, this policy should be read alongside our reservations or wi-fi terms of use which tell you about the basis on which you may book a table or sign up for wi-fi.
Punjabi Village collects personal data when you visit one of our restaurants, sign in for our wi-fi, contact us, or visit our website. This information may include:
Depending on how you use our restaurants and website and the permission you have given us, we process your personal data for the following purposes:
We will share your personal data with third parties in the following circumstances:
Our servers are kept in the UK, however Punjabi Village uses service providers around the world. Consequently, your personal data may be processed in countries outside Europe (the "EEA"). Where this is the case, and where the transfer is to a country or territory that is not subject to an adequacy decision by the EU Commission, personal data is adequately protected by EU Commission-approved standard contractual clauses.
If you contact us by telephone we may monitor or record the call for training purposes, and to improve the quality of services that we provide to you.
Punjabi Village may include links to websites operated by third parties (such as our reservations service). These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content or activities of these linked sites.
We do not knowingly collect or store any personal information about children under the age of 13 and we do not offer any of our products or services directly to children under the age of 13.
You are entitled to ask us:
You also have rights to object to some processing that is based on our legitimate interests, and to processing for direct marketing purposes. Further, where we have asked for your consent to process your data, you are entitled to withdraw this consent.
If you have unresolved concerns you are entitled to contact the UK Information Commissioner's Office.
We may use Facebook advertising services to deliver content to you while you are using the Facebook platform. You can control how Facebook uses data to show you ads by turning off ads which may be based on interests and / or your relationship with specific advertisers, in your ad preference settings.
We are happy to respond to any queries you may have about the way we process your personal data. If you have any questions or concerns about this policy or the way we process your personal data, please contact us.
Punjabi Village Ltd
282 Plumstead High Street, Plumstead, London, SE18 1JT
Phone: 020 3633 9413